El servidor sigue caído

Como todos sabéis, el servidor no funciona desde ayer. Por fin han puesto un mensaje y no puede ser peor lo que dicen, básicamente que han perdido todo lo que teníamos y no se puede recuperar. Desgraciadamente, si ellos no recuperan los datos, la copia de seguridad que yo tenía tiene casi un mes de antigüedad, por lo que correspondería al foro viejo.

Como parece que va para largo, igual volvemos a lo que hay en el sevidor viejo. Vosotros diréis.

Outage and data loss

On October the 7th we exeprienced what looks like total failure of some storage devices.

This has resulted in data loss for many customers that have been migrated to these new systems. Data recovery is not possible, and we are unable to allocate space for these customers on other nodes. This is a terrible situation and if we could salvage the data in some way we would, but unfortunately its not possible. This data is lost permanently. We also lack the capacity to move affected customers to other nodes.

We are working hard to add more capacity but it will be some time until its online. We are therefore forced to cancel these accounts and starting next week will be refunding all affected customers. We have also suspended all new sign-ups until this situation is resolved and VPSVille returns to normal operations.

Due to the volume of support requests we are unable to respond to affected users individually at this time. We will be in contact with you in the future. Your patience in this regard is appreciated.